SOLUTIONS:

Unified messaging

Simplifying information management

Modern businesses receive many messages from different systems. Whether it is voice, fax, e-mail or text, the sheer volume and different types can overwhelm even the smaller organisation. Unified messaging combines the different messaging systems with the aid of a unified user interface and makes the finding, storing, sharing and securing of business communications easy.

The benefits of unified messaging

Increased user productivity - The greatest benefit provided by unified messaging is the increase in user productivity. According to a recent study, office workers send or receive an average of 190 messages each day. The time spent managing and responding to these messages takes away from the time the user has to perform their core duties.

Organisations that use unified messaging typically save an individual user 30 to 60 minutes per normal business day. For a business with 50 employees this can equate to productivity savings of up to 13,000 hours per year. Time that can be spent working instead of accessing and responding to messages. This provides a compelling return on investment

Streamlined business processes - By utilising a unified messaging system to simplify the administration of messages, business communications become more streamlined leading to more efficient business processes and subsequent cost savings.

Increased customer service - By combining all incoming messages into one easy-to-use and access application, you can be sure that important communications from your customers never get lost; enabling you to ensure high levels of customer service leading to increased customer loyalty.

Professional presentation - The unified user interface means that all your messages are presented uniformly and professionally to the outside world, allowing you to present a common corporate image to customers and prospects.

Tobit David XL

Tobit David XL is a complete, cost-effective messaging system that makes finding, storing, sharing and securing business communications easy. It is designed to run on your existing network server and covers:

• e-mail
• Fax
• Text messaging
• Voicemail

It allows you to manage all of your messages, appointments and tasks with just one application - the Tobit InfoCenter. When you are away from your office you can access your InfoCenter by using a Web-enabled PC, PDA or mobile phone.

For a business with 50 employees, unified messaging could bring productivity savings of 13,000 hours a year.

Our services

Access to information is essential to business users everywhere. That's why we believe that unified messaging is now a core network application. In simple terms, every business would benefit from it. As a Tobit partner we have received in-depth training to enable us to design, implement and support your unified messaging system.