Our dedicated I.T helpdesk ensures that customers are supported across a complete range of service and support issues. All technical enquires are tracked and monitored in our Microsoft Dynamics CRM system until they have been satisfactorily resolved. Routing all calls through our help desk ensures everything is managed centrally and case progression is provided with regular updates.
Calls can be placed to the helpdesk by telephone, email or using our desktop app.
“Aston Berkeley are always prepared to help. Having a small team is a real benefit. It helps to have somebody who knows you well.”
Ben Harvey (Finance Director - Mason Partners)